Question 1

By lifetime subscription, what is meant?My email address? The particular device I am using? want to confirm  upgraded future devices will have access.

Accepted Answer

Hello,

Thanks for asking! The lifetime subscription is available to use across devices anytime, anywhere as long as you access the subscription with the same login details. You will be able to use the subscription on your computer and mobile devices as long as they meet our system requirements. Please follow the link here to view our requirements https://www.rosettastone.com/lp/system-requirements/.

Please let me know if you have any other questions and I will be more than happy to continue assisting you.

Regards,

Question 2

If we buy from amazon instead of direct from rosetta stone (which is $100 more), is there a guarantee that lifetime subscription is still supported?

Accepted Answer

When I wanted to return the product, I was told that because amazon was a reseller that Rosetta Stone could not help me. I know that you are not asking about returns, but it does seem that if you do not purchase from Rosetta Stone directly that all of the guarantees do not necessarily apply (like the 30 day guarantee).

Question 3

Can more than 1 person use the program?

Accepted Answer

It wouldn't make sense for them to do that. This is a great deal. Just let the second person use your phone if its that big of an issue?

Question 4

I was only access to one language how to I get all of them? I paid for unlimited access to all the languages.

Accepted Answer

I just saw this press release from Rossetta Stone:

Rosetta Stone Announces Unlimited Languages and Free Upgrades for Current Single-Language Subscribers with Long-Term Subscriptions

Arlington, VA, Feb. 26, 2020 (GLOBE NEWSWIRE) --

Rosetta Stone today announced that its 12-month, 24-month and lifetime new consumer subscriptions now include unlimited access to any of its 25 languages* at no additional charge, marking the first time in the company’s history that customers can switch between languages and aren’t limited to just one language with each purchase. Additionally, as of the week of March 23, 2020, all current single-language customers with an active 12-month or more subscription will be automatically upgraded to Unlimited Languages, free of charge.

Maybe this will answer this question.

Rosetta Stone Learn UNLIMITED Languages | Lifetime Access - Learn 24 Languages | PC/Mac/iOS/Android Online Code

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