Gryphon AX – Ultra-Fast Mesh WiFi 6 Parental Control Router 2-Pack – Advanced Content Filters and Next-Gen Firewall - 4.3 Gbps Across 3,000 sq. ft. per Router for Multi-Device Households

Definitely met our needs and is a true internet filter of all devices in and out of the house EXCEPT laptops.I gave one to a friend and bought another one and then returned it borrowing theirs instead since their first child is a newborn. So I hope that did not cause the reason for Amazon showing it as a item that is returned often because I would be sad to cause any parent to NOT have an internet filter in their home for their children because my return caused that message to pop up.You do need your own smartphone to manage the app that controls the filtering.Customer service is readily available. I chatted with them several times until I understood the ins and outs of using the mobile app and even getting the router connected.Before connecting the Gryphon router, take a picture of the bottom of the router where the MAC number and QR code are because you will need those later. When first connecting the router, be patient. You have to follow the instructions exactly. I think what I did wrong was in not following the precise order of connecting certain cables to connect the Gryphon router to the modem before plugging it into the electrical outlet.Definitely worth the purchase.

I have liked this router so far. It gives you more visibility and the app is easy to use.I don't like the idea of having a subscription though.

I'm sure that this is probably a nice router once you get it set up. The problem is that you have to set it up using a mobile app -- I was not aware of this. There are a number of things that I like to do using a mobile app, but managing all the functions on my router is not one of them. Their reasoning is that it is inherently unsafe to have a web interface to access the router, which may be true, but there are other down sides.One issue is that you need a reasonably strong mobile signal in the space where you set up the device; unfortunately, that is not a given in my basement -- thanks a lot AT&T. I eventually got it to sync up and was able to connect, but everything else that I need to do, I have to do on the smallest screen that I own using my fat fingers on the tiny buttons. The app was not great either. I had to inexplicably restart the router a couple of times beause it showed on my phone that it was offline even when I had an Internet connection on my phone. The app only has a 3.1 star rating on the play store, I didn't read the other issues people had, but apparently there were some.One last thing that seems small, but I'm going to put it out there. This thing comes with a grippy, rubbery finish on the outside of it. My experience is that within a year or two, this coating will degrade and will come off on your hands or whatever else touches it. I don't have to touch my router a lot, so maybe this isn't a huge deal, but it's unneccessary, and it has to cost more to coat the ABS outer shell of the device with that stuff. The spot where I tried to set this up was dusty, so now it is white with black finger prints all over it that don't come off that rubbery coating.

We experienced a problem with connecting to Minecraft and a firmware update suggested by support team member JP did the trick. The product works well but setting it up was a challenge so that’s why I’m giving 4 stars to the product.

Easy to set up and control all activities for the first year. After that every time we lose power it resets and I have to do the initial setup from the beginning again. The first couple of times that happened I spent the time to build a network. Profiles and devices but that got old very fast. I even attempted to open the units looking for a battery that needed replacement. I found one but it's impossible to get to so there is no fixing that unit. Today it won't even let me do that initial setup when we lost power.

We love the gryphon. Its a great way to manage the internet in your home. The screen time management is great, and the content filters are great. Also, their customer support is truly top notch. Fast, responsive, knowledgeable, and you can tell they are US based. Craig recently helped me with an issue and did a great job.