Valencia Oslo Home Theater Seating | Premium Top Grain Italian Nappa 11000 Leather, Power Recliner, Power Headrest, LED Lighting (Row of 4, Dark Chocolate)

One of the best customer service experiences from start to finish. The communication was clear and concise and the followup through the entire process from ordering the chairs to receiving them was first class. The chairs are spectacular. An absolute A+ for comfort and an absolute A+ for craftsmanship and an absolute A+ for customer service.

This loveseat fits well in my living room for every day use! It is beautiful, comfortable, and has many adjustments for long term usage. it has been built with quality materials. After placing the order on Amazon. The communication was outstanding. I was informed every step of the way right down to the knock on the door. all the great things that are listed are true. The Only thing I would change is the location of the USB ports. The location is in the inside of the seating area as the recliner goes back it interferes with the connection area. this is not a dealbreaker awls I had to do was purchase a 90° angle USB connector. I bought a pair of connectors for five dollars on Amazon. All in all, I would recommend this purchase for anyone looking for a good quality built piece of furniture.

We bought 4 seats with love seat in the center, and Peter called right away to introduce himself as our POC for customer service and answer our questions about delivery. Our seats arrived in 8 days and the deliver man was super friendly and nice.Assembly was easy. Each seat comes in two pieces, the back and the base, in one big box. Each piece is nicely wrapped with soft clothes and the pieces are wrapped with films. There was no damage or scratches. The base is a little bit heavy and needs two people, but the back and the base have these guides and they clip right into each other without any problems. It took my wife and I about 30 minutes getting it set up, and most of the time was just getting the pieces out of the boxes and move into our basement.These chairs are super comfortable and the workmanship is excellent. We love the adjustable head rest and lumbar support. We love the blue lighting but wish the color was changeable, those lights were nice in a dark room. The leather feels great, supple and soft! I love the diamond stitches that make the chair really comfortable. All the buttons worked. These chairs recline great and doesn't leave a pocket between your hip and legs when they are fully reclined. The motor is super smooth and quiet!These seats are modular, which is good, but the downside is they are not connected together. With that said, we are going to buy four more of these seats.

I purchased this very high quality loveseat that is meant for home theater even though I do not have one. This loveseat is very comfortable and easy to assemble, the seller was a pleasure to work with and even called me to tell me what to expect before it was even delivered. Velencia makes the best and most comfortable home theater seating on the market if you are on the fence or think it is to expensive just do it, you get what you pay for and what you get is top quality.

We purchased the console couch as well as a 4-person reclining couch. These theater chairs are so comfortable; they are clearly made with more care and better products than any other theater recliners we have ever purchased! The stitching and LED lights create an incredible atmosphere for the room while the reclining features, extending headrest and lumbar support make the chairs incredibly comfortable for not only me (as an average-sized female) but also my children and my 6'7" husband. He loves these couches! Normally he feels oversized and cramped in anything we purchase or I feel like I'm drowning in furniture made for his size. These chairs allow both of us to customize the recline and support to feel like they were made just for us. Such a treat to watch a movie or sporting event in comfort now!Not only is the furniture top-of-the-line but the customer service is spectacular! We received these shipped to us way earlier than the estimate (unheard of in COVID times!). Anoosh in customer service was incredibly friendly, personable, and helpful throughout the process. She contacted me as soon as the order was placed to confirm all the details and was quick to respond when I thought the delivery was an odd number of boxes. She also went out of her way to FaceTime me to draw out the configurations and send videos for assembly although, in hindsight, when we started the assembly it was so easy to follow the instructions that I probably could've had my 8 year old do it!All in all, don't hesitate to purchase theater seating from Valencia. Their products and customer service are the best in the industry. We will be back for any future needs!

We love our home theatre seating. We’ve had it for almost a year now, everything works well, the leather is soft and we love the settings, it was the perfect purchase for us. Talked to customer service about cleaning and they were great. Five star for me.

Très satisfait