Amazon Basics UPS Battery Backup & Surge Protector 1500VA/900W, 10 Outlets, Line Interactive Uninterruptible Supply, for Power Outage Protection, Black

I’ve been using this Amazon Basics UPS for about a year now and it’s been great. I haven’t tested the full run time, but for the quick power outages we get at the house (usually 10–15 minutes), it’s held up without any issues. My Synology NAS stays up and running the whole time.It’s compact, doesn’t take up a lot of space, and does exactly what I bought it for. I don’t have it overloaded — just the NAS and some networking gear plugged in — and it handles everything without a hitch.You definitely get what you pay for. It’s not a huge backup system, but for keeping key gear online during short outages, it works perfectly. No complaints.

The battery backup works fine, and the software gives a pretty good review of its performance. I'm very disappointed that Amazon doesn't offer a replacement for the battery. Of all the batteries Amazon carries, it doesn't offer a replacement battery for its own product. Wouldn't that make sense? These batteries have a short lifespan. Can someone at Amazon tell me where to find a replacement battery?As a follow up to the above review: Since I couldn't find an exact replacement for the battery in my old UPS; I took a gamble and ordered the NPP NP12-5AH battery, also from Amazon. Worked Like A Charm. It fit perfectly in the small battery compartment, charged up real nice, and has my older 600VA running like new. It was also a very reasonable replacement cost wise. Don't let the low cost and country of origin deter you. This is a quality product and I'm lucky to have found it.

This UPS is great for power blips, which we get here all the time. It drove me crazy that the power would blink out for half a second, but then it would take me ten minutes to get my router back up (I work from home). This keeps the computer and router alive, which is exactly what I needed.Today was the first time the power really went out for good (I've had it for about a year) and I was disappointed that it only lasted for 50 minutes. But now that I'm checking other reviews, I see that's normal. So I'll still give it 5 stars for doing the original task beautifully.

This unit is used for wifi power and voip phone power during a power outage.Charged it up and tested it. It worked fine.The Amazon PowerMaster software had issues so I quite trying to use it and saw another review that mentioned CyberPower. Yep, that brand's units look like mine and the little manual looks the same.I downloaded the Cyberpower software and was able to monitor my unit and do a self test. All is well!

We installed a WiFi network at my place of business and were looking for multiple UPS's for each of our switches and WiFi Access Points. When looking for what device would work best I came across this Amazon Branded piece of equipment. The price was fair and I really like their, "Backed by an AmazonBasics limited 1-year warranty, including the battery; $75,000 connected equipment guarantee" - the last bullet in the description.This warranty is a joke. We had a power surge in our building and most of the UPS's worked as intended, however there was 1 that did not. All the equipment connected to it was fried after the surge and no longer works. Over $900.00 of equipment was destroyed (all of which was ordered from Amazon). I just wanted a credit I could, gift card, something! I had serial numbers and images of the equipment and everything. I immediately contacted customer support and told them that I wanted to submit an issue/claim under the "Backed by an AmazonBasics limited 1-year warranty, including the battery; $75,000 connected equipment guarantee."I had to continue to reach back out to Amazon Customer Support 3+ times, each time they told me someone would follow up with me within the next 3-5 business days on my warranty claim. I spent a total of 4-5 hours (spread out over multiple days) of my time emailing, chatting over the phone, sending pictures, chatting online and still nothing has happened. I have continually been ignored and have been given false promises of, "I will PERSONALLY call you back on (x) date to follow up with you on this issue." Then, after no phone call or follow-up, I would email them back, only to have a different person respond and tell me to call Amazon Customer Support (which means I would start from scratch and have to tell my story all over again and go through the same steps). The continuous false promises and disregard (whether intentional or not) is beyond frustrating - especially when you buy the device because of the warranty that is promised.I am a regular user of Amazon services, but I'm very disappointed with the way this situation was handled and I feel that I have wasted my time and have been ignored multiple times.Not a product I would recommend buying.

I'm not sure why this item is catching so much flack. It works great for SIMPLE, basic items during a power outtage. I do not use this for my computer but rather for my router and modem during an outtage. This is more for the sake of functionality vs surge protection. I purchased the 600VA model and it was still plugging along after 2 hours with only our router and modem plugged up.Perhaps many of the hatey reviews are from those with larger items such as desktop PCs and such that are pushing the limits, but for bare minimum during an outtage, it gets us by.It should be noted that the beep during an outtage drives you a little crazy and would be nice if it could be muted.